Hanmi Bank selects NCR's mobile banking system

The system enables customers to connect with the bank from anywhere

Hanmi Bank, a Korean-American bank in the US, has selected NCR's APTRA mobile banking and mobile business banking services.

According to NCR, this application allows financial institutions to give customers choice in when and where they connect, interact and transact with their bank in a cost-effective and rapid implementation process.

It is expected that Hanmi Bank will work with NCR to rebuild its online banking experience, which will then be refactored into a mobile banking experience for both consumers and businesses. Through NCR's approach to mobile banking, Hanmi Bank is expected to offer its customers consistency with any changes or updates reflected in real time. In addition, through NCR's APTRA eMarketing, Hanmi Bank's customer communications will remain consistent across online, mobile and ATM, said NCR.

Wesley Won, senior vice president and management information systems manager of Hanmi Bank, said: NCR's solutions are helping us extend our customer reach and raise our level of service for both retail and business clients keeping our bi-lingual needs in mind. We see NCR as a solution partner that can tie these channels together - combined with the peace-of-mind and operational efficiency of NCR hosted services, enabling a secure and rapid deployment process.

Brian Bailey, vice president of financial industry marketing at NCR, said: Consumer reliance on mobile devices continues to grow at an unprecedented pace - the mobile phone has become the single most important piece of technology most people own. With that reliance, consumers are increasingly demanding that companies interact with them on their mobile phone, the same way they did with the internet 10 to 15 years ago.

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